Website AI Chatbot for Australian Business
Turn website visitors into customers with an AI chatbot that answers questions, qualifies leads and books meetings 24/7 — installed with a single line of code.
A website chatbot is the fastest way to stop losing visitors who leave before they ask. PumAI drops a conversational AI chatbot straight onto your site that greets visitors, answers product and pricing questions, captures leads and books meetings — in natural language, day and night. It installs with one line of code, learns from your existing content, and hands off to your team the moment a conversation needs a human.
Why Australian teams choose PumAI for Webchat
Live in one line of code
Paste a single script tag and your AI chatbot is live. No developers, no plugins, no rebuild — it works on any website, CMS or landing page.
Answers from your own content
Train the chatbot on your website, PDFs, FAQs and pricing. It answers accurately in your brand voice and never invents details it wasn't given.
Capture leads while you sleep
The chatbot qualifies intent, collects name, email and phone, and pushes warm leads to your CRM or inbox in real time — even after hours.
Book meetings in the chat
Visitors pick a time and confirm a booking without leaving the conversation. Fewer drop-offs, more qualified calls on your calendar.
Australian-built & supported
Built for the Privacy Act 1988, with AU-based hosting and AU-hours support. No offshore data handling you didn't sign up for.
Seamless human hand-off
Your team can take over any chat with one click. The AI pauses automatically and the full history is preserved for context.
How PumAI Webchat works
- 1
Add the widget to your site
Copy your unique snippet and paste it before the closing body tag. The chatbot appears instantly, styled to match your brand.
- 2
Train your AI chatbot
Point it at your website URL or upload product info, FAQs and policies. Set the tone and guardrails from the dashboard — no prompt engineering required.
- 3
Build lead and booking flows
Define what to capture and when to book a meeting, send a quote or route to sales. The AI handles free-form conversation inside each step.
- 4
Launch and monitor
Go live and watch conversations, sentiment and lead quality in real time. Take over any chat with a single click.
Popular Webchat use cases
SaaS and tech
Answer feature, integration and pricing questions, qualify trials, and book demos directly from the pricing page.
Professional services
Triage enquiries for clinics, law firms and agencies, send intake forms, and book consults without a receptionist on the phone.
E-commerce support
Handle sizing, stock, shipping and returns questions instantly, and recover visitors who would otherwise bounce.
Lead-gen landing pages
Replace static contact forms with a conversation that qualifies and books high-intent visitors the moment they arrive.
Webchat AI — frequently asked questions
What is a website chatbot?+
A website chatbot is an automated assistant embedded on your site that talks to visitors. PumAI's AI chatbot understands natural language, so it answers questions, captures leads and books meetings in real conversation — not rigid button menus.
How do I add the chatbot to my website?+
Paste one script tag into your site's HTML, before the closing body tag. It works on any platform — WordPress, Shopify, Webflow, Wix or custom code — with no plugins or developer required.
How much does a website chatbot cost in Australia?+
Webchat plans start at A$99/month, with higher tiers for more conversations and channels. All prices include GST. See the full pricing page for setup fees and overage rates.
Will the chatbot make up answers?+
No. The chatbot answers from the content you provide — your website, documents and FAQs — and is configured to defer or hand off to a human when it doesn't know, rather than guess.
Is this compliant with Australian privacy law?+
Yes. PumAI operates under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Customer data is hosted in Australian regions with encryption at rest.
Can a human take over a conversation?+
Yes. Your team can jump into any chat from the dashboard. The AI pauses automatically, and the full history is preserved for context.
AI chatbots for every channel
From the PumAI blog
View all articles →How PumAI Helps You Reply to Every Customer, Instantly
The first thing we do for you: make sure no customer message goes unanswered. Here's how PumAI covers every channel, day and night, so you never lose an enquiry to silence.
Read more →How PumAI Helps Your Team Without Replacing It
We're not here to replace your people. Here's how PumAI takes the repetitive load off your team and gives them back the conversations that actually need a human.
Read more →How PumAI Helps You Turn Conversations into Bookings
Answering fast is only step one. Here's how we move your customers from a first message to an actual booking — and hand your team leads that are ready to close.
Read more →Ready to automate your webchat?
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