AI chatbot pricing for Australian businesses
Standard covers one channel; Advanced and Corporate cover all three — the difference is conversation volume, users and support. Webchat, Instagram and Messenger are self-serve; WhatsApp is available on Enterprise. All prices in AUD, GST included.
Pricing
AI chatbot plans — pick the channels you need
Start on one channel and add more as you grow. Month 2 is free.
All prices in Australian dollars, GST included. Setup is one-time, billed in month 1. WhatsApp is available on Enterprise only.
Standard
Month 1 · Setup
A$900one-time
Month 2
A$0Month 3 onwards
1,500 conversations/mo
A$620/mo
Base features
- PumAI AI Core System
- Embeddable & social chatbots
- Custom dashboards
- Standard integrations
Team & support
3
Users
Engineer-led setup
AI & automation
GPT-4o-mini
Single model
1 funnel
Pick any 1 channel
Usage pricing
- A$0.60 per extra conversation
Advanced
MOST POPULAR
Month 1 · Setup
A$975one-time
Month 2
A$0Month 3 onwards
3,000 conversations/mo
A$860/mo
Base features
- Everything in Standard
- AI insights & reporting
- Sentiment tracking
- Lead capture & CRM sync
Team & support
8
Users
Engineer-led setup
AI & automation
Premium models
Latest GPT & more
1 funnel
All channels except WhatsApp
Usage pricing
- A$0.60 per extra conversation
- A$0.45 per extra minute
Corporate
Month 1 · Setup
A$3,970one-time
Month 2
A$0Month 3 onwards
4,000 conversations/mo
fromA$3,970/mo
Base features
- Everything in Advanced
- Custom integrations
- Dedicated dev hours
- Email marketing
Team & support
Unlimited
Users
Monthly consulting
AI & automation
Premium models
Custom selection
Custom funnels
All 3 channels
Usage pricing
- Usage-based conversations
- Usage-based minutes
Enterprise
All four channels including WhatsApp(custom-only), unlimited conversations, dedicated SLAs and account manager, custom integrations and SOC 2 / data-residency requirements. Priced per engagement.