Built for Australian Business

AI Chatbots for Every Channel in Australia

Grow your business with AI chatbots that handle sales, customer service and bookings 24/7 — available on Webchat, Facebook Messenger, WhatsApp, and Instagram DMs.

24/7
Always On
No-code
Fast setup
4
Channels, One Platform
One platform

One AI brain. Every channel.

Connect Webchat, WhatsApp, Instagram and Messenger to a single AI chatbot — one knowledge base, one personality, every conversation handled 24/7.

WebchatWhatsAppInstagramMessenger
Watch your AI chatbot close the deal
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Features

Everything an Australian business needs from an AI chatbot

Replace expensive call centres and rigid bots with intelligent omnichannel AI chatbots that truly understand your customers.

Conversational AI Chatbots, Not Scripted Bots

Powered by advanced AI, your chatbot understands context, handles nuance, and responds naturally in English — like a real team member.

4 Channels, One Platform

WhatsApp, Webchat, Instagram DMs, and Facebook Messenger — all managed from a single dashboard. Meet your customers wherever they are.

Setup in Minutes, No Code

Connect your business, configure your chatbot's personality and knowledge base, and go live — all from a simple dashboard.

Real-Time Analytics

Track conversations, conversion rates, response times, and customer sentiment from your dashboard. Know what's working.

Bookings & E-commerce Integrations

Native integrations with Calendly, Google Calendar, Shopify and WooCommerce. Sync bookings, orders and conversations — with abandoned-cart recovery built in.

24/7 Availability

Your AI chatbot never sleeps, never takes a sick day, and handles multiple conversations simultaneously — around the clock.

How It Works

Launch your AI chatbot in four simple steps

01

Connect Your Business

Sign up and connect your existing tools — calendar and e-commerce. We set up your WhatsApp Business profile and embed the webchat widget on your site.

02

Choose Your Channel

Pick Webchat for instant website support, WhatsApp for rich conversations, Instagram for brand engagement, Messenger for Page leads — or go Omnichannel for full coverage.

03

Configure Your AI Chatbot

Set your chatbot's personality, knowledge base, and conversation flows. Train it on your FAQs, products, and policies — the same AI powers every channel.

04

Go Live & Optimise

Your AI chatbot starts handling conversations across Webchat, WhatsApp, Instagram, and Messenger — qualifying leads, booking appointments, and answering questions 24/7.

FAQ

AI chatbot Australia — common questions

Which channels does PumAI support?

PumAI supports Webchat, WhatsApp, Instagram DMs and Facebook Messenger from a single AI platform — with the same AI chatbot powering every channel.

How much does an AI chatbot cost in Australia?

Plans start at A$420/month (Launch, 1,000 conversations) plus a one-time setup fee. Growth is A$790/month (3,000 conversations) and Scale A$1,490/month (6,000 conversations). Every plan includes all three channels — Webchat, Instagram and Messenger — and the same features; they differ only by conversation volume. All prices include GST, and WhatsApp is available on Enterprise. Pay annually to save 10% and get setup free. See the pricing page for full details.

Do I need technical knowledge to set up PumAI?

No. You can configure your AI chatbot — personality, knowledge base and conversation flows — entirely from the dashboard. You can go live quickly once your channels are connected.

Is PumAI compliant with Australian privacy laws?

Yes. PumAI is built for Australian businesses and operates under the Privacy Act 1988 (Cth), the Australian Privacy Principles and the Spam Act 2003.

Can the AI chatbot hand off to a human?

Yes. The platform detects escalation signals and routes conversations to a human team member when required, with full conversation history preserved.

Launch your AI chatbot
across every channel

Automate Webchat, WhatsApp, Instagram and Messenger with PumAI. Close more deals, support more customers, work less.